TERMS & CONDITIONS

1. Services Provided
Bruno's Cleaning Services offers professional cleaning services as outlined on our website or agreed upon during booking. Specific details, such as scope, frequency, and pricing, will be confirmed at the time of scheduling.

2. Booking and Payments

• Scheduling: Appointments can be booked via our website, phone, or email. Confirmation will be sent upon successful booking.

• Payment Terms: Full payment is due upon completion of services unless otherwise agreed in writing. Accepted payment methods include cash, credit card, or online transfer.

• Cancellations and Rescheduling:

  • Cancellations must be made at least 24 hours before the scheduled service to avoid a cancellation fee of [Insert Fee].

  • Rescheduling requests are subject to availability.
     

3. Client Responsibilities

• Provide access to the property at the scheduled time.

• Remove fragile, valuable, or hazardous items from areas to be cleaned.

• Inform us of any specific cleaning needs or concerns before the service begins.
   

4. Liability

• While we take utmost care during cleaning, Bruno's Cleaning Services is not liable for:

  • Damage caused by pre-existing conditions, such as weak surfaces or faulty fixtures.

  • Loss or damage to valuables not disclosed or secured by the client.

• Our liability is limited to the cost of the service provided for any claims arising from our negligence.
   

5. Satisfaction Guarantee
If you are not satisfied with our service, please notify us within 24 hours. We will make every effort to address your concerns and, if necessary, provide a re-clean at no additional cost.

6. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

7. Termination of Services
We reserve the right to refuse or terminate services at our discretion, including in cases of unsafe working conditions or breach of these Terms.

8. Force Majeure
Bruno's Cleaning Services is not liable for delays or failure to perform services due to circumstances beyond our control, such as natural disasters, labor strikes, or government restrictions.